Focus Malaysia Subscription Terms and Conditions

You hereby confirm that all information provided in the online subscription form is correct, up-to-date and accurate. Upon subscribing, you hereby agree to the following terms and conditions. These terms and conditions supersede all prior representations undertakings and agreements between you and HCK Media Sdn Bhd (hereafter HCK Media) relating to the use of this Site (including the order of Focus Malaysia Subscriptions) and set forth the entire agreement and understanding between you and HCK Media.


1. Subscription

Focus Malaysia Print Edition:
  1. a.   This subscription is for the hard print copy of the Focus Malaysia weekly business newspaper.
  2. b.   The delivery for the hard print is within three (3) to four (4) weeks after we have completed processing your subscription and payment.

Focus Malaysia E-Paper / Digital Edition:
  1. a.   This subscription is for the digital replica of the Focus Malaysia weekly business newspaper.
  2. b.   You will be provided with one user account to access the Focus Malaysia E-paper.
  3. c.   The subscription is not transferable to any third party.
  4. d.   You can start accessing E-paper once your E-paper account has been successfully set up and you will receive the E-paper password within three (3) working days after the Focus Malaysia have completed processing your subscription and payment.
  5. e.   You can only access the E-paper to the maximum of 3 devices using your subscription account.

2. Availability

The Focus Malaysia is available for subscription at the prevailing price as per in the subscription form on the website.

HCK Media reserve the absolute right to:
  1. a.   Change our prices and/or withdraw the subscription package at any time, without the need to inform you prior to such a change and/or withdrawal, as the case may be.
  2. b.   Upgrade or remove any of the features of the Focus Malaysia E-paper and hard print in the subscription. No refund or discount will be given to you should you decide not to take up any of the upgraded features or upon the removal of any of the existing features of the Focus Malaysia E-paper and hard print.
  3. c.   Withdraw any section(s)/title(s)/page(s) of the Focus Malaysia E-paper and hard print in the subscription at any time as we deem fit without prior notification. No refund or discount will be available in the event of such withdrawal.
Subscription that has been paid in full shall not be affected by the change unless due to our inability to fulfill our subscription offer or under exceptional conditions not within our reasonable control.


3. Payment and Processing

The price to be paid by you is the price displayed on the Site at the time when the order is received by HCK Media. In the event that HCK Media discovers an error in the price of the Subscriptions ordered by you, HCK Media shall notify you as soon as possible providing, you the option of either reconfirming the order at the correct price or cancelling the order. If HCK Media is unable to contact you for the purposes mentioned above, the order shall be deemed cancelled and where you have already made payment for the Subscriptions, this shall be refunded in full.

For payments using credit/debit card and direct deposit (either through internet banking transfer, cash deposits, cheques or any other means of direct payment), HCK Media shall carry out the necessary verification from the relevant banks, financial institution or third parties. Should the payment transaction failed or is rejected for any reasons; either HCK Media or any relevant parties in their best efforts will try to contact you and advise you accordingly.

The sale of the subscription is deemed completed and accepted once your payment is successfully and it is only then that HCK Media will proceed to process your subscription as follow:
  1. -   For Focus Malaysia Print Subscriptions: HCK Media will schedule delivery of the print copy of Focus Malaysia. Delivery time is as stipulated in Clause 1.
  2. -   For Focus Malaysia E-paper Subscriptions: You will receive an email notification containing your login credentials and instructions on how to access your E-paper.
In the event that the HCK Media is unable to supply the Subscriptions for any reason, you shall be informed as soon as possible.


4. Renewal
You may renew your subscription through the Site or alternately contact us at the details provided in Clause 8.


5. Cancellation and Refund
Subscription fee paid is for the full duration of your subscription. No cancellation or early termination of the Focus Malaysia subscription is allowed. Refund is strictly prohibited.

In addition we reserve the right at our sole discretion to immediately terminate your Subscription (through termination of your E-paper access and/or cease the delivery of your hard print) if you shall fail to comply with any of the Terms and Conditions.


6. Responsibility and Liability
You agree that HCK Media or any of its representative are not responsible for any failure by us to perform our obligation to you in relation to your subscription where such failure is caused by circumstances beyond our reasonable control and that HCK Media shall not be liable for any loss suffered by you directly or indirectly, in relation to your subscription.


7. Amendments of Terms and Conditions
HCK Media reserves the right, at our sole discretion, to change, modify, add or remove any of the provisions of the Terms and Conditions at any time. Such modifications shall be effective immediately. You shall therefore check this page periodically for changes to the Terms and Conditions. Your continued use of the Site following the posting of changes to the Terms and Conditions shall mean that you accept those changes.


8. Customer Service
Kindly contact us if you need further assistance about the subscription.

Hotline : +603 79688668
Email   : support@focusmalaysia.my


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